We’re happy to ship worldwide! Please note for international orders that customs, duties, taxes, and fees may be required upon arrival depending on your country’s regulations. These charges are the responsibility of the customer and aren’t included in our product prices or shipping rates.

Our estimated delivery times are listed below. Carriers can run late (weather, volume, customs), so please check your tracking link first, it updates faster than we do and shows the same scans we see! 

If something seems off, reach out at support@fuzzboyoriginals.com with your order # and tracking link.

Note: once an order is with the carrier, we can’t change addresses or speed up transit.

US Economy Shipping: 3-8 Business Days 

US Expedited Shipping:  1-2 Business Days

International Standard Shipping: 8-14 business days

US Economy Shipping: $8 

US Expedited Shipping: $30

Canada Economy Shipping: $20 

International Economy Shipping: Based on Carrier Rates

Rates Shown in USD.

Maybe! We’ll do our best to help, but changes and cancellations are handled case by case. Email us at support@fuzzboyoriginals.com as soon as possible and we’ll see what we can do. If your order has shipped, we are not able to make changes.

As soon as your order hits the road, we’ll email you a tracking link! That’s your live, up-to-the-minute update (it shows the same scans we see). Can’t find it? Try searching your inbox for “Fuzzboy Originals” or “Your order is on the way,” and peek at spam just in case.

We process our payments through Shopify Pay! Shopify Pay supports most major credit/debit cards (Visa, Mastercard, American Express, Discover) and also digital wallets like Apple Pay, Shop Pay, and Google Pay.

The Walking Bag: Spot-clean the neoprene with cool water and mild soap; for a deeper refresh, gently hand-wash in cool water, rinse well, and air-dry flat with the zipper open. Do not machine wash, tumble dry, bleach, or use heat.

Silicone Treat Pouch: Rinse crumbs, wash with warm water and mild dish soap, then let air-dry.

We want you to love your order—and if it’s not a match, you can return eligible items for store credit. Start your return here and we’ll get you set up. Store credit never expires and can be used on any future drop. Please send items back in original condition with packaging/tags; see our full Returns & Refunds policy here for timelines, exclusions, and return-shipping details.

Yes, on a case-by-case basis! We’re small but enthusiastic. Send us a note at support@fuzzboyoriginals.com with “Wholesale Inquiry” in the subject.